Frequently Asked Questions.
QUESTIONS OUR CUSTOMERS ASK AND NOW YOU HAVE THE ANSWERS!
Why are my windows still wet?
That's an easy one! We used deionized pure water which is best left to dry naturally. This water contains no minerals or contaminants that your tap water might have, so always drys clear and watermark free.
Where do you clean windows?
We cover most of the Gloucestershire area but you'll mostly find us cleaning in Cheltenham, Bishops Cleeve, Brockworth and Gloucester. For commercial contract work or larger jobs we can go further so please contact us to find out more about what we can offer.
Do you need my outdoor tap?
No, not at all. All of our equipment and water is held onboard our vans. You as the the customer do not need to provide anything for us to do our job!
How often will my windows be cleaned?
Our schedule runs on 4,6 and 8 weekly cleans. Although we usually ask that you allow us 4 or 5 days either side of this to account for things like the weather and unforeseen circumstances.
Can you clean my windows even if I’m not home?
If you are not home and access is a problem we can send a message when we are due asking you to leave your gate/garage door open. We always leave an invoice for payment after we've cleaned.
What payment methods do you accept?
We accept most payment methods including internet bank transfer, cash, cheque and even PayPal. Go to our payments section to get more information on how to pay.